Business Solutions Consultant
3 weeks ago
Unlock Your Potential with Elite Dynamics
We are a global reseller of Microsoft Dynamics 365, dedicated to delivering world-class software solutions to the holiday park, leisure home, and marina industry. Our mission is to help our clients improve productivity and performance, while our team members enjoy a dynamic and supportive work environment.
About the Role:
We are seeking a highly skilled Technical Advisor to join our Professional Services team. As a key member of our team, you will be responsible for providing technical support and guidance to customers using our Microsoft Dynamics 365 solutions.
Key Responsibilities:
- Providing technical support and guidance to customers
- Liaising with internal teams and third-party suppliers as required
- Communicating with customers to resolve issues and provide updates
- Managing workload and meeting SLAs
- Providing regular reports to the Customer Service Manager
Requirements:
To succeed in this role, you will need:
- 2+ years of experience working with Microsoft Dynamics 365
- Excellent communication and customer-facing skills
- A strong understanding of the Microsoft Office 365 stack
- Experience in a support and consultative role
- Knowledge of workflow management and Power Automate
Salary and Benefits:
Our competitive salary of £30k reflects the importance we place on attracting and retaining top talent. You will also enjoy:
- 25 days holiday + statutory holidays
- Life insurance
- A dynamic and supportive work environment
Location:
This is a remote-working role, with occasional travel required for training, events, and meetings.
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