Quality Assurance and Risk Management Specialist

3 weeks ago


West Midlands Combined Authority, United Kingdom CBC Resourcing Solutions Full time
Quality Monitoring and Risk Officer

At CBC Resourcing Solutions, we are seeking a highly skilled Quality Monitoring and Risk Officer to join our team. As a key member of our Motor Finance department, you will play a crucial role in ensuring the highest standards of quality and risk management.

Key Responsibilities
  • Conduct regular quality and compliance assessments to identify areas for improvement and ensure adherence to regulatory standards.
  • Compile and analyze audit results to inform the development of robust quality monitoring processes.
  • Deliver constructive feedback to Motor Finance staff to promote a culture of excellence.
  • Identify and escalate risks to line management to ensure prompt mitigation.
  • Collaborate with the Motor Finance management team to develop and implement quality monitoring processes that prioritize the customer journey.

Experience in compliance and regulatory standards within a Motor Finance or Financial Services background is highly desirable. If you are a motivated and detail-oriented professional with a passion for quality and risk management, we encourage you to apply for this exciting opportunity.



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