Restaurant Operations Manager

4 days ago

Leatherhead, Surrey, United Kingdom Prezzo Full time
Restaurant Operations Manager
Estimated Salary: 11.84 per hour plus tronc (shared tips on site)

We are seeking an experienced Restaurant Operations Manager to join our team at Prezzo Leatherhead.

About the Role:

The successful candidate will have a strong background in restaurant operations and management, with excellent leadership and communication skills.

Responsibilities:

  • Lead and motivate the team to deliver exceptional customer service and high-quality food.
  • Ensure efficient day-to-day operations, including inventory management, stock control, and cash handling.
  • Maintain a clean and safe working environment, adhering to health and safety standards.
  • Develop and implement strategies to improve customer satisfaction, loyalty, and retention.
  • Work closely with senior management to achieve business objectives and drive growth.
  • Foster a positive and inclusive work environment, promoting employee engagement and well-being.
  • Promote and adhere to Prezzo's values, including One Team, Genuine Connection, Drive to Succeed, and Pride.

What We Offer:

  • A competitive hourly rate of 11.84 per hour, plus tronc (shared tips on site).
  • A comprehensive benefits package, including discounts on food and drink, free meals on shift, and access to exclusive rewards.
  • Ongoing training and development opportunities to enhance your skills and career prospects.
  • A supportive and collaborative work environment, with a focus on teamwork and mutual respect.
  • The chance to work for a renowned hospitality brand, recognized for its excellence in HR technology, environmental best practice, and commitment to mental health and wellbeing.

Our Values:

  • One Team: Working together to achieve our goals and deliver exceptional customer experiences.
  • Genuine Connection: Building meaningful relationships with colleagues, customers, and stakeholders.
  • Drive to Succeed: Embracing challenges, innovating, and striving for excellence.
  • Pride: Taking pride in everything we do, from the quality of our food to the cleanliness of our restaurants.

About Us:

Prezzo is a leading Italian casual dining restaurant chain, committed to delivering authentic Italian cuisine and exceptional customer service.

We're proud to have been awarded 'Excellence in HR Technology' at the HR in Hospitality Awards and 'Best use of Benefits Technology' at the Employee Benefits Awards.

We're passionate about creating a genuinely inclusive workplace, where everyone feels valued, respected, and empowered to succeed.

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