Senior Cloud Infrastructure Engineer

3 weeks ago

Burgess Hill, West Sussex, United Kingdom AMEX Full time

About the Role:

We are seeking a highly skilled Senior Cloud Infrastructure Engineer to join our team at AMEX. In this role, you will be responsible for leading the design and implementation of highly available and scalable systems, ensuring the reliability and performance of our company's website or application.

About You:

You will be responsible for collaborating with cross-functional teams to define and establish service level objectives (SLOs) and service level agreements (SLAs) for critical systems. Additionally, you will monitor systems and applications, proactively identifying and resolving any performance bottlenecks or availability issues.

About the Team:

You will be part of a diverse Tech team, working with talented engineers to design and implement cutting-edge cloud infrastructure solutions. AMEX encourages an open culture and provides development opportunities for individuals to shape their career and personal goals.

What You Will Do:

  • Design and implement highly available and scalable systems, ensuring the reliability and performance of the company's website or application.
  • Collaborate with cross-functional teams to define and establish service level objectives (SLOs) and service level agreements (SLAs) for critical systems.
  • Monitor systems and applications, proactively identifying and resolving any performance bottlenecks or availability issues.
  • Develop and maintain monitoring tools, alerts, and dashboards to provide visibility into system health and performance.
  • Conduct post-incident analysis to identify root causes and implement preventive measures to avoid future incidents.
  • Automate repetitive tasks and processes to improve efficiency and reduce manual intervention.
  • Ensure the sanity and operations of the Open Shift cloud infrastructure of the Payment Network Platform.
  • Responsible for Security patching, developing automations, create monitoring and alerting capabilities, assist the engineering developer community and identify any issues, facilitate to deliver the product faster.
  • Knowledge of security best practices and experience implementing security measures in a production environment.
  • Ability to work independently and handle multiple projects and priorities simultaneously.
  • Strong analytical and problem-solving skills, with a focus on continuous improvement and automation.
  • Have excellent written and verbal communications skills.
  • Create and deliver effective presentations to Senior Leadership.

Minimum Qualifications:

  • Bachelor of Engineering - Computer Science
  • 8+ Years of experience in managing cloud infrastructure activities
  • Redhat Certifications
  • Programming Skills, Scripting
  • LINUX/UNIX Administering and Scripting
  • Perform Admin functions, product upgrades, patching, troubleshoot issues

Preferred Qualifications:

  • Bachelor of Engineering - Computer Science
  • Experience in cloud platforms like Docker, Kubernetes, AWS, Terraform is a must
  • Open Shift Red hat Certifications
  • Certified Cloud Administrator
  • Build Automation with programming skills
  • Knowledge on Python, Ansible and Scripting Languages Groovy, Javascript
  • Knowledge on xPaas tools such as Redis, Kafka, Elastic Search

About AMEX:

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

What We Offer:

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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