Brand Leader
3 weeks ago
About the Role
We are seeking a highly skilled and experienced Brand Leader to join our team at AllSaints. As a Brand Leader, you will be responsible for leading a team of managers and stylists, developing their commercial skills, and ensuring they deliver exceptional customer service.
Key Responsibilities
- Equip and incentivize your team with the latest product knowledge, brand strategies, and people updates.
- Hold responsibility for the development of your team, hosting annual appraisals, and setting objectives for each individual.
- Effectively plan and deliver monthly floor sets, promoting new collections and driving sales across all product categories.
- Lead floor walks, occasionally at director level, with a full understanding of your business, KPI performance, and commercial decisions.
- Own all areas of your business, from customer experience to payroll, profit protection, health & safety, and recruitment.
- Set expectations and occasionally step into other roles to upskill and present on-the-spot feedback.
- Walk the shop floor daily, maximizing trade opportunities, identifying risks, and reacting with pace.
- Ensure your team adheres to wardrobe and grooming guidelines, operational excellence, and showcases achievements through Google platforms.
- Awareness and handling of employee-related matters, working alongside your people and culture advisor.
Requirements
- First and foremost, you are an amazing leader, striving to get the best from your team, identifying strengths, and inspiring them to dazzle customers.
- You love fashion and are an irresistible ambassador for AllSaints, believing in the power of an amazing new outfit.
- You have strong relationship management skills, creating fun and inviting environments for team and customers, and influencing partners when needed.
- Tenacity and belief to succeed, aiming high, setting challenging targets, and deadlines for your team.
- Strong business acumen, knowing your business inside out, using reporting technologies to your commercial advantage, and delivering on customer expectations.
- Natural affinity in learning new systems and processes in a digital environment.
- Honest, trustworthy, and dependable, living by AllSaints' brand values.
- A protector of the brand, caring for customers, profit margins, product, teams, and customer health and safety.
- Positive and inspiring, a natural coach, helping teams do their best and feel appreciated.
About AllSaints
We are a disability-committed certified employer, offering a generous wardrobe allowance, potential to earn more from our team commission scheme, and a range of benefits, including employee discount, up to 2 years' service 33 days, and access to discounted gym membership and corporate discounts.
Why Join Us?
We recognize the importance and strength of diversity, committing to providing equal opportunities to everyone in our employment and recruitment processes. We safeguard against any form of discrimination, irrespective of gender, gender reassignment, marital status, race, ethnic origin, nationality, disability, sexual orientation, religion, gender identity, gender expression, transgender status, or age.
We want you to know that finding people who have a passion for our brand and are open to learning is incredibly important to us. If you need any support or adjustments during your application, please get in touch with us, and we are happy to help.
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