Customer Renewals Specialist
1 month ago
Civica UK Ltd is a leading provider of software solutions for public services. We're passionate about using technology to improve outcomes for citizens and public sector organizations.
Job OpportunityWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Renewals Advisor. In this role, you will be responsible for maintaining and improving existing customer relationships, generating awareness of product features and benefits, and maintaining company software systems.
Key Responsibilities- Maintain and improve existing customer relationships for 50 accounts across the UK
- Generate awareness of product features and benefits through email campaigns and online webinars
- Maintain company software systems and financial reports in a timely and accurate manner
- Income generation from existing client base through proactive and reactive income generation
- Occasional travel to customer sites and company meetings
- Experience in customer support or account management
- Confident communicator
- Acts with integrity
- Driven to succeed
We offer a dynamic and inclusive work environment, opportunities for career growth, and a chance to make a real difference to people and communities. Our benefits include a focus on learning, a giving culture, and flexible work arrangements.
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Bristol, Bristol, United Kingdom Civica UK Ltd Full timeAbout UsCivica UK Ltd is a leading provider of software solutions for public services. We're passionate about using technology to improve outcomes for citizens and public sector organizations.We're looking for a talented individual to join our team as a Customer Renewals Advisor. In this role, you'll be responsible for maintaining and improving existing...
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Bristol, Bristol, United Kingdom Civica UK Ltd Full timeAbout UsCivica UK Ltd is a leading provider of software solutions for public services. We're passionate about using technology to improve outcomes for citizens and public sector organizations.We're looking for a talented individual to join our team as a Customer Renewals Advisor. In this role, you'll be responsible for maintaining and improving existing...
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