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Leisure Operations Manager
1 month ago
Salary and Benefits: The successful candidate can expect an estimated salary of 25,000 - 35,000 per annum, based on experience. This role also offers access to local government pension, up to 41 days annual leave per year, staff health & wellbeing and benefits schemes including in-house Occupational Health service, and on-site parking.
Job Description: As a Duty Officer, you will be responsible for the day-to-day leadership, management, and operation of the Sports facility. Your key duties will include planning, monitoring and meeting targets for sales, programming, and activities to maximize facilities and income. You will operate and maintain a system of quality control to ensure that the service provision, presentation, and maintenance of facilities and equipment are consistently to the highest standard.
Main Responsibilities:
- Support and encourage the growth of participation through the services, activities and standards of customer care provided by the Sports facility.
- Plan, monitor and meet targets for sales, programming, and activities to maximize facilities and income.
- Operate and maintain a system of quality control to ensure that the service provision, presentation, and maintenance of facilities and equipment are consistently to the highest standard.
Requirements:
- You should hold a minimum of a Level 3 Sports or Leisure related qualification or a Level 2 Gym Instructor qualification.
- You must be able to work flexibly as the role involves working evenings and weekends on a rota basis.
About You: As a successful Duty Officer, you will be self-motivated, enthusiastic, and have excellent communication skills. You will be passionate about providing high-quality customer service and delivering exceptional results in a fast-paced environment.