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Employment Advisor
2 months ago
About the Role
We are seeking an experienced Employment Advisor to join our team at Maximus. As an Employment Advisor, you will play a vital role in helping individuals overcome barriers to employment and achieve their career goals.
Key Responsibilities
- Manage a caseload of customers, providing coaching and guidance to help them prepare for interviews and job searching
- Conduct in-depth assessments to understand customers' circumstances, preferences, and barriers to progression
- Develop personalized action plans with sequenced interventions and development opportunities
- Collaborate with local specialist services to address specific issues, such as substance misuse or debt advice
- Identify recruitment needs of employers and undertake tailored pre-screens and group assessments
- Co-produce effective in-work support plans with participants and employers
- Participate in continuous improvement activities to ensure excellent customer service
- Comply with company policies, including those for personal data security, safeguarding, and health & safety
Requirements
- Customer-focused with a strong commitment to customer care
- Strong team player with a positive and flexible approach to work and colleagues
- Previous experience in a fast-paced, target-driven environment
- Fully IT literate in using Microsoft Office programmes and modern digital technologies
- Strong communicator with creative problem-solving skills
- Able to plan and organize workload to meet targets and deadlines
About Maximus
Maximus is a global organization that specializes in providing health and employment services to millions of people every year. We employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.
