Senior ICT Support Specialist
2 weeks ago
Technical Support Engineer Opportunity
We are seeking a skilled and motivated Technical Support Engineer to join our dynamic team in Lewes. This is an exciting chance to work with cutting-edge technology and take your technical skills to the next level.
As a Technical Support Engineer, you will play a key role in our client's success. Based out of our Lewes office, you will have the opportunity to work on various customer sites across the UK, conducting installations, repairs, and surveys. You will also provide exceptional technical support to our clients' customers via email, phone, and Teams.
Key Responsibilities:
- Carrying out installations and retrofits of our client's equipment at customer sites worldwide.
- Providing first-line phone support and conducting site evaluations to suggest improvements for resolving customer issues.
- Delivering training on various software packages and collaborating with other team members to achieve company goals.
Requirements:
- A proactive and flexible approach to problem-solving, with the ability to work independently or as part of a team.
- Experience carrying out electrical and electronic device repairs, including soldering, cable repairs, and Molex crimping.
- A full UK driving licence is essential, along with the ability to travel globally on occasion.
- Excellent communication skills, both verbal and written, and be computer literate with a good understanding of Microsoft Office packages and Windows OS.
What We Offer:
- Comprehensive training and opportunities for career growth.
- A supportive and inclusive work environment where your skills and talents are valued and recognised.
- A company van, fuel card, tools, laptop, mobile phone, and any necessary software.
Language: en
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