Service Excellence Manager

2 weeks ago


Hull, Kingston upon Hull, United Kingdom Voyage Care Ltd Full time
Job Opportunity

We are seeking a highly skilled Service Excellence Manager to lead our residential service in Barton-upon-humber.

The ideal candidate will have a passion for enhancing the quality of life of the people we support and experience in care management, including working with individuals with autism, acquired brain injury, complex mental health needs, traumatic backgrounds, and challenging behaviors.

Responsibilities:
  • Manage the day-to-day running of the service(s)
  • Develop and implement person-centered support plans
  • Conduct care needs assessments
  • Recruit and induct new colleagues
  • Complete supervisions/appraisals and medication audits
  • Attend multi-disciplinary meetings
  • Ensure regulatory, legislative, internal, and contractual requirements are met
Salary and Benefits:

A competitive salary up to £38,000 depending on experience is offered, along with funded Blue Light Card, 24/7 doctor line access, cash plans for colleagues and their families, enhanced retirement leave, and long service awards.

About Us:

We value diversity and encourage applicants to apply. We offer excellent training programs, job security, and opportunities for promotion and progression in a sector-leading organization.



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