Retail Operations Manager

2 days ago


East Sheen, Greater London, United Kingdom Caffè Nero Full time

Job Description

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At Caffè Nero, we are committed to delivering exceptional customer service and creating a warm and welcoming atmosphere in all of our stores. As a Store Manager, you will play a key role in achieving these goals.

About You

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We are looking for a highly motivated and experienced Store Manager to join our team. You will have a proven track record of success in a similar role and possess excellent leadership and communication skills.

Responsibilities

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  • Lead and motivate a team of staff members to deliver excellent customer service">
  • Develop and implement sales and marketing strategies to drive store growth">
  • Manage store operations, including stock control and inventory management">
  • Monitor and report on store performance, identifying areas for improvement">
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Requirements

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To be successful in this role, you will need:

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  • A minimum of 2 years' experience in a retail or hospitality leadership role">
  • Excellent communication and interpersonal skills">
  • Ability to work effectively under pressure">
  • Strong analytical and problem-solving skills">
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Benefits

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As a Store Manager at Caffè Nero, you will enjoy a range of benefits, including:

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  • Competitive salary and bonus scheme">
  • Ongoing training and development opportunities">
  • Discounts on food and drinks when on shift">
  • Access to our employee recognition program">
  • Opportunities for career progression within the company">
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What We Offer

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Caffè Nero is a dynamic and supportive workplace that offers plenty of opportunities for growth and development. We believe in investing in our employees and providing them with the tools they need to succeed.



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