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Support Services Coordinator

1 month ago


London, Greater London, United Kingdom Advance Charity Full time

About the Role:

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The Support Services Coordinator will play a pivotal role in the design, delivery, and project management of the Maia group programme and Peer Mentor offer.

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This individual will have at least one year's experience supporting women and girls at risk of violence and abuse, mental ill-health, and/or contact with the criminal justice system. They will have a proven track record of proactively reaching out to young people, including girls and young women, in innovative ways and successfully engaging "hard-to-reach" service users.

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The successful candidate will possess knowledge and understanding to create and manage a programme of inclusive, strengths-based, prevention, and awareness-raising groups and workshops for YWG at risk, liaising with keyworkers and partner agencies to support YWG with their development and improve their relationships skills.

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They will be able to effectively assess risks and safety concerns, liaising with YWG's allocated keyworker, raising concerns with the Maia Service Manager, and taking appropriate action to safeguard YWG while working within a model of empowerment.

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This role requires the ability to engage and recruit women with lived experience to act as Peer Mentors for the YWG, engaging with the Maia service. The ideal candidate will also be able to develop resources and deliver a training package to Peer Mentors, including sessions on key topics such as safeguarding, data protection, and confidentiality, building relationships and maintaining boundaries, active listening, and risk and crisis management.

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Salary: £30,000 - £32,000 per annum

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Location: Hammersmith and other London centres

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Contract: Fixed Term Contract until 31/01/2026

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