IT Service Desk Specialist
6 days ago
At STK Recruitment Careers, we are recruiting an IT Service Desk Analyst to support users with technical issues within an ITIL Framework.
Key Responsibilities:
- Liaising with customers via various communication channels to assist with 1st and 2nd line IT issues, adhering to SLAs, quality standards and ITIL best practices.
- Providing hardware and software support for laptops and desktops, including onsite laptop repairs.
- Offering remote support on printer, Wi-Fi and interactive audio-visual equipment.
- Providing 1st line support and triaging tickets to 2nd & 3rd line support teams.
- Liaising with 3rd party suppliers as required.
- Completing online and email ticket requests with high diligence.
- Responding to user requests, assisting and teaching users where necessary.
- Performing troubleshooting and fault diagnostics.
- Performing basic IT system administration tasks.
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Teaching Position for Maths Specialist
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Maths Teacher in Worthing
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Pharmaceutical Specialist
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Environmental Services Specialist
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Customer Service Specialist
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Service Excellence Specialist
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Electrical Field Services Specialist
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Cloud Infrastructure Deployment Specialist
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Technical Oversight Specialist
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Financial Services Audit Specialist
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Real Estate and Services Support Specialist
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Financial Operations Specialist
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Gastrointestinal Screening Specialist
2 weeks ago
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Service Department Specialist
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Administrative Support Specialist
3 weeks ago
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Search Specialist Expert
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Clinical Pharmacy Specialist Aseptic Unit
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