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Professional Service Ambassador
2 months ago
We are seeking a highly skilled Professional Service Ambassador to join our team at beBee Professionals. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, handling their queries, and resolving issues efficiently.
Key Responsibilities:
- Handle customer inquiries via phone, email, and chat.
- Provide product and service information to customers.
- Resolve customer complaints and escalate when necessary.
- Process customer orders and manage account information.
- Maintain accurate records of customer interactions.
Requirements:
- Previous experience in a customer service role is preferred.
- Excellent communication and problem-solving skills.
- Ability to handle high-volume queries while maintaining attention to detail.
- Proficiency in Microsoft Office and CRM systems.
Benefits:
- Competitive salary with performance-based incentives.
- Pension scheme and healthcare benefits.
- Training and development opportunities.
- Supportive work environment with clear career progression.
