Field Support Technician
3 weeks ago
IT Support Role
We are seeking a skilled IT Support Technician to join our team at Obsidian Networks. As a key person in our infrastructure, you will work on a variety of projects and have input into their development.
- Liaise with clients and provide on-site support, installations, maintenance, and upgrades.
- Install and maintain Cat 5/6 cabling.
- Set up and install hosted VOIP systems, including phone systems, handsets, and door entry systems.
- Install networking equipment.
- Respond to faults and replace equipment.
- Install, service, and upgrade IT products and services.
- Work hours are Monday to Friday, 8:30 am to 5 pm, with occasional overtime.
- Part of a 24/7 on-call rota.
- Occasional visits to datacentres in Chester and Leeds.
- Undertake continuous learning and training on bespoke software and hardware partnerships.
As a customer-focused business, we are looking for our field engineers to be a representation of our company culture.
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