Customer Service Support Specialist

21 hours ago


Bishop's Tawton, Devon, United Kingdom Gregory Distribution Full time

About This Opportunity:

We are currently looking for a skilled Workshop Support Operative to join our team at Gregory Distribution in North Tawton.

Job Description:

This is an exciting opportunity to work with us and be a key part of our workshop operations. As a Workshop Support Operative, you will be responsible for providing administrative support to the Fleet Workshop office staff. This includes tasks such as booking out time for each job, ensuring that best practice is employed in relation to component replacement and repair duration, and providing support to meet and surpass all agreed targets.

In addition to these responsibilities, you will also be required to assist with minor defect repairs and component replacements, organize workshop parking to ensure safe operational areas, and maintain a clean and tidy workplace environment.

Key Responsibilities:

  • Booking out time for each job and completing relevant paperwork
  • Ensuring best practice is employed in relation to component replacement and repair duration
  • Providing support to meet and surpass all agreed targets
  • Assisting with minor defect repairs and component replacements
  • Organizing workshop parking to ensure safe operational areas
  • Maintaining a clean and tidy workplace environment

Requirements:

To be successful in this role, you will need to possess excellent communication skills, the ability to work to deadlines, and under your own initiative. A UK Class 1 CE Licence is also essential for this position.

Benefits:

  • Basic salary: £36,714pa (based on 45 hours per week)
  • Overtime available and paid hourly at £23.54ph
  • Additional holiday purchasing scheme
  • Retail discounts with Hapi
  • Retail Trust Wellbeing Support
  • Opportunity to develop your career within an expanding business
  • Excellent holiday allowance and company benefits
  • Life assurance, pension, and sickness scheme
  • Christmas Savings Club
  • Black Circle Tyre discount
  • Leading industry qualifications
  • Free Uniform
  • Strong culture of teamwork

Why Choose Us:

Gregory Distribution offers a range of benefits and perks, including a basic salary of £36,714pa, overtime opportunities, and additional holiday purchasing scheme. We also offer retail discounts, wellbeing support, and the chance to develop your career within an expanding business.



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