Eligibility Review Specialist

1 day ago


London, Greater London, United Kingdom Essential Employment Full time
Job Summary

We are seeking a highly skilled and experienced Eligibility Review Specialist to join our team at Essential Employment. In this role, you will be responsible for reviewing and assessing the housing benefit of our existing and potential new caseload of supported accommodation tenants and providers.

The role involves scrutinising and challenging the elements that make up eligible rent, as well as checking and challenging provider and tenant eligibility. You will work closely with the Fraud Investigator and Housing Reviewing Officers and Inspector.

As a key member of our team, you will be responsible for answering members' enquiries and complaints, as well as reconsiderations and appeals. This role requires strong analytical and communication skills, as well as attention to detail.

Key Responsibilities:

  1. Review and assess housing benefit claims and applications
  2. Scrutinise and challenge elements that make up eligible rent
  3. Check and challenge provider and tenant eligibility
  4. Work closely with Fraud Investigator and Housing Reviewing Officers and Inspector
  5. Answer members' enquiries and complaints, as well as reconsiderations and appeals

Estimated Salary: £45,000-£55,000 per annum (dependent on experience)



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