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Facilities Management Supervisor
2 months ago
We are seeking a highly skilled and experienced Technical Services Supervisor to join our team at NHS Property Services. This is a permanent, full-time position working 37.5 hours per week, Monday to Friday, 8am-4.30pm.
Key Responsibilities- Compliance and Quality Assurance: Ensure compliance with all relevant health, safety, and wellbeing policies, technical guidance, and statutory regulations. Conduct quality audits to ensure minimum organisational standards are met and maintained.
- Leadership and Team Management: Implement new standards, lead change, and manage continual improvement. Supervise and manage colleagues, and undertake tasks in disciplines other than your own.
- Customer Service and Communication: Meet with customers and contractors to ensure works are delivered to organisational standards. Resolve first-line customer complaints and escalate to immediate line managers as necessary.
- Asset Management and Maintenance: Manage the Scheduled, Reactive, and Remedial maintenance services as directed by the PPM planner (CAFM), helpdesk, or Technical Delivery Manager. Ensure operational standards are maintained at all times.
- Master Asset Data Base (CAFM) Management: Update the CAFM via change control where it is recognised to be incorrect or incomplete.
- Site Log Books and Audits: Maintain effective site log books at NHS premises, ensuring they are completed in a timely and accurate manner. Conduct audits to ensure site log books are completed by the team/contractors and records are accurate and up-to-date.
- Qualifications: At least one of the following: specialist knowledge acquired through experience or qualification, technical/mechanical trade, level 3 NVQ or equivalent in related building services, formal apprenticeship or craft trained within building services, or IOSH Managing Safely or equivalent.
- Additional Requirements: Driving licence is essential, must be comfortable using technological devices to log jobs, on-call availability, and desirable to have industry experience.
- On-Call Allowance: Rota-dependent.
- Company Van and Tools: Provided.
- Holiday Entitlement: 27 days (plus bank holidays on top).
- Pension Scheme: Access to group personal pension plan including SMART contributions, with the company contributing up to 6% towards your savings.
- Training and Development Opportunities: Available.
- NHS Bluelight Discounts: Available.