Senior Quality Manager
3 weeks ago
Total Quality Manager
Pertemps Stoke are currently recruiting a Total Quality Manager to join our client based in the Stoke-on-Trent area. We are looking for someone who is highly driven and is exceptional at managing and developing people.
Main responsibilities of this Total Quality Manager role:
- Manage and support quality team members and technical division leads, offering guidance, regular one-on-one meetings, performance appraisals, and promoting continuous personal development.
- Ensure core processes are executed accurately and on time, with a focus on maintaining world-class quality standards through effective coaching and leadership.
- Work with various teams to foster best practices, streamline processes, and cultivate a positive company culture.
- Ensure that vital information is communicated clearly across departments to drive team success and achieve high performance.
- Lead initiatives to enhance product quality, process efficiency, and overall customer satisfaction. Use quality metrics and KPIs to identify improvement areas and implement necessary changes.
- Analyse data from various systems to forecast demand, identify trends, and provide strategic recommendations to senior management.
- Demonstrated success in a high-performance organisation, with experience in people management and coaching.
- Extensive background in quality management, ideally with AS9100 certification.
- Competent with common computer systems and tools necessary for analysis, reporting, and communication.
- Strong verbal and written communication skills, with the ability to collaborate across departments and present ideas effectively.
- A proactive, can-do attitude with a focus on continuous improvement and the ability to adapt to challenges.
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Gym membership
- Health & wellbeing programme
- Employee mentoring programme
- Performance bonus
- Monday to Friday
- Location: Stoke-on-Trent
- Salary £35,000 - £40,000 DOE
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