Motors Claims Resolution Specialist
2 weeks ago
At Hastings Direct, we strive to be the UK's leading digital insurance provider. Our Customer teams play a vital role in achieving this goal by delivering exceptional service to thousands of customers daily.
As a Motors Claims Handler, you will prioritize providing a seamless customer experience throughout the claims process. You will manage a portfolio of policyholders' write-off/repair claims and validate policies.
Your key responsibilities will include:
* Providing empathetic customer service, setting clear expectations, and offering regular updates
* Managing claims and policies with precision and attention to detail
In return for your dedication, we offer:
* An attractive salary based on experience, with annual pay reviews
* Flexible and hybrid working arrangements, including office and home days
* A competitive bonus scheme, with opportunities for growth and development
* Comprehensive wellbeing programs, including physical, financial, and mental health support
We welcome applications from skilled individuals who share our commitment to excellence. Please note that we have a thorough referencing process, which includes credit and criminal record checks.
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Claims Resolution Specialist
3 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob OverviewHastings Direct is seeking a skilled Claims Resolution Specialist to join their team. As a Claims Resolution Specialist, you will play a crucial role in providing exceptional customer experiences while resolving third-party claims efficiently.Key Responsibilities: Provide professional service to customers, ensuring their needs are met and...
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Claims Resolution Specialist
1 week ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob Summary: We are seeking a highly skilled Claims Resolution Specialist to join our team at Hastings Direct. As a Claims Resolution Specialist, you will be responsible for providing support to our customers who have been involved in accidents and are not at fault. Your primary objective will be to make contact with the third party and discuss their options...
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Claims Resolution Specialist
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob Title: Claims Resolution SpecialistJob Summary: We are seeking a skilled Claims Resolution Specialist to join our team at Hastings Direct. As a Claims Resolution Specialist, you will be responsible for managing a portfolio of policyholder's write off claims through to settlement.Key Responsibilities:Manage a portfolio of policyholder's write off claims...
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Claims Resolution Specialist
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeLocation: LeicesterSalary: £23,500Contract: Hybrid Working (1 day week in the office after training)Hours: Monday to Friday 9am-5:30pm (No weekends)We are seeking a skilled Claims Resolution Specialist to join our team at Hastings Direct. As a key member of our repair claims team, you will play a vital role in ensuring a seamless repair journey for our...
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Claims Resolution Specialist
3 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeBecome a key player in our repair claims teamHastings Direct is seeking a skilled Claims Resolution Specialist to join our dynamic team in Leicester. As a Claims Resolution Specialist, you will be responsible for ensuring a seamless repair journey for our customers by proactively coordinating updates and setting expectations.About the role:• Ensure a...
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Insurance Claims Resolution Specialist
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob Title: Insurance Claims Resolution SpecialistLocation: LeicesterJob Type: Full-timeWorking Hours: Monday - Friday 09:00 - 17:30Salary: £23,500At Hastings Direct, we strive to deliver high-quality insurance services to our customers. As an Insurance Claims Resolution Specialist, you will play a crucial role in ensuring that our customers receive the best...
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Claims Resolution Specialist
2 days ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeRole OverviewHastings Direct is seeking an experienced Claims Resolution Specialist to join our team in Leicester. This role involves managing home claims handling within set limits, ensuring seamless customer experiences.Key ResponsibilitiesManage home claims handling within established authority limits.Maintain and deliver high-quality claims...
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Claims Resolution Specialist
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Motor Claims Expert
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Motor Claims Auditor
1 month ago
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Vehicle Claims Resolution Specialist
3 days ago
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Motor Claims Professional
3 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob Title: Motor Claims ProfessionalAbout the Role:At Hastings Direct, we are seeking an experienced Motor Claims Professional to join our team. As a Motor Claims Professional, you will be responsible for managing a portfolio of policyholder's write-off / repair claim.Key Responsibilities:• Manage a portfolio of policyholder's write-off / repair claim.•...
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Insurance Claims Resolution Specialist
2 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeAbout the RoleWe are seeking a skilled and motivated Claims Resolution Customer Advisor to join our team at Hastings Direct. As a Claims Resolution Customer Advisor, you will be responsible for providing exceptional customer service to our third-party customers, ensuring that their claims are resolved efficiently and effectively.Key Responsibilities* Provide...
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Insurance Claims Resolution Specialist
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob Summary:We are seeking a skilled Claims Handler to join our team at Hastings Direct. As a Claims Handler, you will be responsible for resolving insurance claims in a timely and efficient manner.Key Responsibilities:Investigate and resolve insurance claims in accordance with company policies and procedures.Communicate with customers and stakeholders to...
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Motor Claims Auditor
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeAbout the RoleWe are seeking a highly skilled Motor Claims Auditor to join our team at Hastings Direct. As a Motor Claims Auditor, you will play a critical role in ensuring the accuracy and efficiency of our claims processes.Key ResponsibilitiesDevelop a comprehensive understanding of our internal claims processes, new initiatives, and best practices.Conduct...
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Insurance Claims Resolution Specialist
4 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeRole OverviewAt Hastings Direct, we strive to deliver exceptional insurance services to our customers. As a Claims Handler, you will play a vital role in ensuring our customers receive the support they need.Key ResponsibilitiesResolving customer claims in a timely and professional mannerProviding excellent customer service and supportWorking closely with...
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Claims Resolution Specialist
3 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob Summary:This role is responsible for supporting both Hastings customers and other affected parties when an accident is not their fault. The ideal candidate will provide vehicle repair and car hire solutions to the non-fault party, and offer an excellent customer experience that demonstrates Hastings' market-leading customer service.About the Role:As a...
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Motor Claims Handler
3 weeks ago
Leicester, Leicester, United Kingdom Hastings Direct Full timeJob Description:As a Motor Claims Handler at Hastings Direct, you will play a crucial role in delivering exceptional customer service and resolving claims efficiently. This Hybrid working role is based in Leicester, with a Full-time schedule from Monday to Friday, 09:00 to 17:30.Key Responsibilities:• Handle customer inquiries and resolve claims in a...
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Third Party Claims Resolution Specialist
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