Telecom Security Service Designer
1 day ago
Flint Technology Services Ltd is a leading provider of technology solutions for the telecommunications industry.
As a Service Designer, you will play a critical role in our team, working closely with our security experts, product managers, and engineers to design and develop SIEM solutions that meet the needs of our customers.
Requirements:
- Proven experience as a Service Designer, particularly within the telecommunications sector or in delivering SIEM/cybersecurity solutions.
- Strong knowledge of service design methodologies, including journey mapping, service blueprints, prototyping, and user-centered design practices.
- Understanding of SIEM platforms and tools (e.g., Splunk, IBM QRadar, ArcSight, or similar), and their role in telecom security operations.
- Ability to design services that meet both the operational needs of security teams and the strategic goals of the business.
- Experience in facilitating workshops and design sprints, with strong stakeholder management and communication skills.
- Deep understanding of user research methods, testing, and validation to ensure service solutions are effective, secure, and user-friendly.
Benefits: We offer a comprehensive benefits package, including health insurance, pension scheme, and generous annual leave allowance.
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