Telecom Security Service Designer

1 day ago


Birmingham, Birmingham, United Kingdom Flint Technology Services Ltd Full time
About Us

Flint Technology Services Ltd is a leading provider of technology solutions for the telecommunications industry.

As a Service Designer, you will play a critical role in our team, working closely with our security experts, product managers, and engineers to design and develop SIEM solutions that meet the needs of our customers.

Requirements:

  1. Proven experience as a Service Designer, particularly within the telecommunications sector or in delivering SIEM/cybersecurity solutions.
  2. Strong knowledge of service design methodologies, including journey mapping, service blueprints, prototyping, and user-centered design practices.
  3. Understanding of SIEM platforms and tools (e.g., Splunk, IBM QRadar, ArcSight, or similar), and their role in telecom security operations.
  4. Ability to design services that meet both the operational needs of security teams and the strategic goals of the business.
  5. Experience in facilitating workshops and design sprints, with strong stakeholder management and communication skills.
  6. Deep understanding of user research methods, testing, and validation to ensure service solutions are effective, secure, and user-friendly.

Benefits: We offer a comprehensive benefits package, including health insurance, pension scheme, and generous annual leave allowance.



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