Team Leader

2 months ago


Longford, Telford and Wrekin, United Kingdom Watches of Switzerland Full time
About Us

Founded in 1924, we're driven by a passion for luxury timepieces. Our showrooms are designed to provide an exceptional client experience, with expert knowledge and a wide range of products from prestigious brands like Patek Philippe, Rolex, Breitling, Jaeger-LeCoultre, IWC, Omega, Blancpain, Chanel and many more.

  • We're committed to delivering outstanding client service, with a focus on building long-term relationships and providing a unique luxury experience.

As a Team Leader, you'll be responsible for leading a team of luxury watch experts, providing guidance and support to ensure exceptional client service and a seamless shopping experience.

Responsibilities
  • Lead a team of luxury watch experts, providing guidance and support to ensure exceptional client service and a seamless shopping experience.
  • Work closely with the sales team to ensure a deep understanding of our products and services, and to provide expert knowledge and advice to clients.
  • Develop and implement strategies to drive sales and improve customer engagement, with a focus on building long-term relationships and providing a unique luxury experience.
  • Monitor and analyze sales performance, identifying opportunities to improve sales and customer engagement.
  • Collaborate with other departments to ensure a cohesive and effective sales strategy, with a focus on delivering exceptional client service and a seamless shopping experience.

We offer a range of benefits, including a holiday purchase scheme, 24/7 employee assistance programme, 24/7 virtual GP service, share save scheme, and a generous discount scheme.

We celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.



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