Dental Practice Coordinator

4 weeks ago


Sheffield, Sheffield, United Kingdom Rodericks Dental Full time

Role Overview

Rodericks Dental Partners is seeking a skilled Treatment Coordinator to join our team in Sheffield. As a key member of our practice, you will play a vital role in delivering exceptional patient experiences and ensuring the smooth operation of our dental services.

Key Responsibilities

  • Manage the end-to-end treatment process, from initial enquiry to completion, to deliver outstanding patient journeys.
  • Provide exceptional support to patients, explaining treatment options, handling concerns, and ensuring seamless communication throughout their journey.
  • Record and monitor private referrals, ensuring timely and efficient processing.
  • Coordinate diary appointments and treatment schedules, ensuring optimal use of practice resources.
  • Offer administrative support, including assisting clinicians with treatment plan letters, following up on outstanding referrals, and maintaining accurate records.
  • Utilize social media platforms to promote our services, engage with patients, and foster a positive online presence.

Requirements

  • Registered Dental Nurse with current GDC registration.
  • Ability to work independently, with excellent customer service and interpersonal skills.
  • Attention to detail, strong organizational skills, and proficiency in Microsoft Outlook, Word, Excel, and social media platforms.
  • Diary management and appointment scheduling experience, with flexibility to adapt to business needs.
  • Prior experience as a Treatment Coordinator is desirable, but not essential.

About Us

Rodericks Dental Partners is committed to delivering quality dentistry and improving lives through our services. We offer a supportive work environment, opportunities for growth and development, and a competitive benefits package, including a tiered salary structure, annual bonus scheme, and comprehensive training and CPD programs.



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