Dental Practice Coordinator
4 weeks ago
Role Overview
Rodericks Dental Partners is seeking a skilled Treatment Coordinator to join our team in Sheffield. As a key member of our practice, you will play a vital role in delivering exceptional patient experiences and ensuring the smooth operation of our dental services.
Key Responsibilities
- Manage the end-to-end treatment process, from initial enquiry to completion, to deliver outstanding patient journeys.
- Provide exceptional support to patients, explaining treatment options, handling concerns, and ensuring seamless communication throughout their journey.
- Record and monitor private referrals, ensuring timely and efficient processing.
- Coordinate diary appointments and treatment schedules, ensuring optimal use of practice resources.
- Offer administrative support, including assisting clinicians with treatment plan letters, following up on outstanding referrals, and maintaining accurate records.
- Utilize social media platforms to promote our services, engage with patients, and foster a positive online presence.
Requirements
- Registered Dental Nurse with current GDC registration.
- Ability to work independently, with excellent customer service and interpersonal skills.
- Attention to detail, strong organizational skills, and proficiency in Microsoft Outlook, Word, Excel, and social media platforms.
- Diary management and appointment scheduling experience, with flexibility to adapt to business needs.
- Prior experience as a Treatment Coordinator is desirable, but not essential.
About Us
Rodericks Dental Partners is committed to delivering quality dentistry and improving lives through our services. We offer a supportive work environment, opportunities for growth and development, and a competitive benefits package, including a tiered salary structure, annual bonus scheme, and comprehensive training and CPD programs.
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