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Retail Team Leader Newark-on-Trent

1 month ago

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**Job Summary

We are seeking a skilled and experienced Retail Team Leader to join our team at Costa Coffee in Newark-on-Trent.

The successful candidate will have a proven track record of leadership, with a ability to motivate and inspire others to deliver exceptional customer service.

The starting salary for this role is £12.33 - 13.33 per hour, rising with training to £12.83-13.83 (dependent on store location).

As a Retail Team Leader, you will be responsible for leading the team, managing stock and inventory, and maintaining high standards of customer service and store presentation.

You will also be involved in implementing new initiatives and projects, and working closely with the store manager to drive sales growth and customer satisfaction.

About You

  • You will have a minimum of 6 months' experience in a retail or hospitality environment, preferably as a team leader or supervisor.
  • You will have a strong understanding of customer service principles and practices, with a ability to provide coaching and feedback to team members.
  • You will have excellent communication and interpersonal skills, with a ability to work effectively with customers, colleagues, and external partners.
  • You will be able to work independently, with a high degree of autonomy and responsibility.

What We Offer

  • A competitive hourly rate, with opportunities for career progression and professional development.
  • A comprehensive benefits package, including free handmade drinks, 50% discount on food and bottled drinks, and access to our Cycle to Work Scheme.
  • Ongoing training and support to help you achieve your goals and develop your skills.
  • A fun and dynamic work environment, with a passionate team who share your values and enthusiasm.