Hospitality Team Lead
3 days ago
The Ultimate Assistant Manager Experience
We are seeking an ambitious Assistant Manager to join our management team at The Highwayman. As a key member of our team, you will be responsible for ensuring the smooth running of our busy pub, welcoming and looking after customers, and helping to train and lead our bar/waiting team.
Your Key Responsibilities:
- Manage busy services and run special events, deciding what beers to have on tap, which gins and wines we serve
- Train and lead our lovely bar/waiting team, ensuring excellent customer service
- Work closely with our chefs to create a seamless dining experience
- Assist in managing staff rotas, ensuring adequate cover at all times
- Help to maintain a high level of customer satisfaction through regular feedback and quality control
What We Offer:
- Basic salary up to £30,000 plus tronc (card tips paid into your bank)
- Paid overtime
- Great cash tips
- Free meals on shift, choose from the menu
- 30% discount for you, your friends, and family across B&P and our group
- It's never too early to start saving for the future with a NEST pension
- Protection for your family with life assurance
- Great discounts via Perks on Tap, saving you money on everyday purchases
- Cycle to work scheme
- £1,000 referral bonus for introducing new Managers or Chefs to the company
- Free 24-hour confidential legal and information helpline for you and your family
- Bespoke wellbeing support, offering free counselling for all crew
- Access to health checks and virtual GP appointments
- Discounted gym membership
- Plenty of social get-togethers - it's not all work and no play
- Recognition platform with regular thank-yous
About You:
We are looking for an experienced Hospitality Professional with exceptional leadership skills, a passion for delivering excellent customer service, and a proven track record of success in a fast-paced, dynamic environment.
What We're Looking For:
- Passion for delivering exceptional customer service
- Proven leadership skills and experience in a fast-paced environment
- Ability to work well under pressure and manage multiple tasks simultaneously
- Excellent communication and interpersonal skills
- Ability to work flexible hours, including evenings and weekends
Why Join Us?
At Brunning & Price Limited, we pride ourselves on creating a welcoming and inclusive environment for our customers and staff alike. If you are a motivated and ambitious individual who is passionate about delivering exceptional customer service, we would love to hear from you.
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