Event Staff

5 days ago


Coventry, Coventry, United Kingdom Frasers Group Full time
Job Overview

Frasers Group is seeking a highly motivated and customer-focused Event Day Staff member to join our team at the CBS Arena. As a key member of our front-of-house team, you will be responsible for providing exceptional service to our guests, ensuring a memorable experience for all who visit us.

Key Responsibilities
  • Provide excellent customer service to all customers at the CBS Arena, ensuring their needs are met and exceeded.
  • Serve food and drinks to guests, maintaining a high level of cleanliness and organization in the areas of work.
  • Interact with customers, responding promptly to their queries and concerns, and providing assistance as needed.
  • Maintain the highest standards of cleanliness in all areas of work, adhering to health and safety protocols.
  • Take orders from clients and customers, utilizing the till system accurately to ensure seamless service.
  • Clear, clean, and reset tables and buffet stations, ensuring a smooth transition between events.
  • Cash handling and utilization of tills, following strict procedures to maintain accuracy and integrity.
Requirements
  • A hard-working, punctual, and reliable individual with a friendly personality.
  • Able to work well under pressure, communicating effectively with colleagues and management.
  • A confident and articulate individual, capable of interacting with new people and working as part of a dynamic team.
  • Previous experience in a customer-facing environment, preferably within the hospitality or events industry.
  • Ability to work evenings and weekends, adapting to changing schedules and demands.
  • Able to work in a fast-paced environment, remaining composed and focused under pressure.
Benefits
  • Competitive estimated salary: £9.50 per hour, reflecting the unique skills and qualifications required for this role.
  • Choose your own hours, allowing for flexibility and autonomy in scheduling.
  • Weekly pay, ensuring timely receipt of compensation for services rendered.
  • Full training provided, supporting professional development and growth within the company.
  • Free parking, simplifying daily commutes and reducing stress levels.
  • Discounted food and drink from our onsite outlets, enhancing work-life balance and satisfaction.
  • Opportunity to work as part of a vibrant and exciting venue team, contributing to the success and reputation of Frasers Group.

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