Support Specialist

2 weeks ago


East Dereham, Norfolk, United Kingdom Sanctuary Group Full time
Project Worker

About the Role

We are seeking a dedicated and compassionate Project Worker to join our team at Selwyn House, a homelessness service in Dereham. As a Project Worker, you will play a vital role in supporting individuals who have experienced homelessness to achieve their goals and live independently.

Key Responsibilities

  • Provide person-centered support to encourage customers to maximize their potential and independence
  • Assess customers' needs and develop support plans to meet their goals
  • Act as a first point of contact for customer queries and provide guidance and support
  • Develop relationships with customers to ensure their personal choice, privacy, and dignity are respected
  • Liaise with external support services to improve customers' confidence, health, and wellbeing
  • Handle emergency situations and provide crisis support
  • Maintain accurate and high-quality records of customer interactions

Requirements

  • Experience of working with adults who have experienced homelessness
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Organizational skills and attention to detail
  • NVQ3 in Health and Social Care or willingness to work towards
  • Driving license and access to a vehicle

What We Offer

  • A competitive salary and benefits package
  • Ongoing training and development opportunities
  • A supportive and collaborative work environment
  • The chance to make a real difference in the lives of our customers

How to Apply

If you are a motivated and compassionate individual who is passionate about supporting people to achieve their goals, please submit your application.


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