Support Specialist
2 weeks ago
About the Role
We are seeking a dedicated and compassionate Project Worker to join our team at Selwyn House, a homelessness service in Dereham. As a Project Worker, you will play a vital role in supporting individuals who have experienced homelessness to achieve their goals and live independently.
Key Responsibilities
- Provide person-centered support to encourage customers to maximize their potential and independence
- Assess customers' needs and develop support plans to meet their goals
- Act as a first point of contact for customer queries and provide guidance and support
- Develop relationships with customers to ensure their personal choice, privacy, and dignity are respected
- Liaise with external support services to improve customers' confidence, health, and wellbeing
- Handle emergency situations and provide crisis support
- Maintain accurate and high-quality records of customer interactions
Requirements
- Experience of working with adults who have experienced homelessness
- Strong communication and interpersonal skills
- Ability to work independently and as part of a team
- Organizational skills and attention to detail
- NVQ3 in Health and Social Care or willingness to work towards
- Driving license and access to a vehicle
What We Offer
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A supportive and collaborative work environment
- The chance to make a real difference in the lives of our customers
How to Apply
If you are a motivated and compassionate individual who is passionate about supporting people to achieve their goals, please submit your application.
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