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Warehouse Operations Specialist
1 month ago
We are seeking a highly skilled Warehouse and Technician Assistant to enhance our team's capabilities at Reed. This multifaceted role encompasses warehouse management, including stock movement, delivery handling, dispatch operations, and providing technical support to our customers.
The successful candidate will be physically adept, possess very basic technical repair skills, and have a clean driving licence.
Key responsibilities include:
- Managing stock movement within the warehouse, ensuring efficient handling of deliveries and dispatch, with precise reporting on the system.
- Utilising company vehicles to deliver products to customers, adhering to road safety regulations.
- Facilitating stock transfers between sites while maintaining a clean, organised, and secure warehouse environment.
- Conducting stocktaking as required and assisting with all on-site facilities needs.
- Addressing technical queries from customers, performing quality control on products, and carrying out simple repairs either on-site or at customer locations.
- Documenting procedures and processes, testing new products, demonstrating them to customers, and maintaining up-to-date product details and customer service information in the system.
- Ensuring lithium-ion batteries are tested and meet quality standards.
Required skills and qualifications include:
- Capability of lifting 20-25kg boxes to a height of 1.6m.
- Basic technical skills, with some experience in repairing bicycles, lawnmowers or similar mechanical/electrical items preferred.
- Basic IT proficiency, including experience with CRM systems and Excel.
- A current, clean driving licence is essential.