Head of Procurement and Service Management

2 days ago

Aldermaston, West Berkshire, United Kingdom ENGINEERINGUK Full time
Job Title: Head of Procurement and Service Management

We are seeking an experienced Head of Procurement and Service Management to join our team at ENGINEERINGUK. As a key member of our procurement function, you will be responsible for leading the creation, development, management, and operation of a high-performing Service Centre function.

Main Responsibilities:
  • Provide functional and team leadership to the Service Centre function, ensuring effective buying support and continuous improvement.
  • Design and establish a tactical buying organization and processes to assure effective buying support, including helpdesk, order administration, order expediting, procurement data management, and continuous improvement projects.
  • Manage tactical sourcing activities in alignment with the Category Management team.
  • Work with the Performance and Process team to develop and implement a performance management framework, incorporating high-level objectives, metrics, targets, regular reporting, management review, and action plans.
  • Define, establish, and implement key performance indicators, service, and operation level agreements (KPI, SLA & OLA) to ensure services are delivered to required standards, expectations, and commitments.
Requirements:
  • Previous Service Centre Procurement experience.
  • Global procurement knowledge.
  • Strong business acumen, with advanced experience and knowledge of the concept to pay process and provision of operational procurement support.
  • Demonstrates a consistent track record of delivery in operational procurement activity, including helpdesk, requisition and order processing, tactical sourcing, and data management and administration within large and complex Procurement organizations.
  • Experience of designing, establishing, and managing shared service operations for Procurement.
  • Experience of creating, building, leading, and managing successful teams.
  • Significant experience of ERP systems such as Oracle.

Please note that this role can only be worked within the UK and not Overseas. As a member of the Disability Confident Scheme, ENGINEERINGUK guarantees to interview all candidates who have a disability and who meet all the essential criteria for the vacancy.

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