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Retail Team Member

1 month ago

Stockport, Stockport, United Kingdom The National Trust Full time
About the Role

We're looking for a Retail Team Member to join our team at the National Trust. As a key member of our retail team, you'll play a vital role in delivering exceptional customer service and helping our visitors to find the perfect products.

Key Responsibilities

As a Retail Team Member, you'll be responsible for:
  • Welcoming and engaging with our customers, answering any questions they may have, and providing expert advice on our products.
  • Receiving, unpacking, and arranging deliveries, as well as creating visually appealing shop displays.
  • Working collaboratively with other team members to maintain a clean and organized shop floor area.
  • Providing a warm and welcoming environment for our customers, ensuring they feel valued and supported throughout their shopping experience.

What We're Looking For

We're looking for someone who is:
  • Customer-focused with a positive attitude.
  • A team player who can work collaboratively with others.
  • Well-organized and adaptable, with a willingness to learn new skills.

The Benefits

As a Retail Team Member with the National Trust, you'll enjoy a range of benefits, including:
  • Substantial pension scheme.
  • Free entry to National Trust places for you, a guest, and your children (under 18).
  • Tax-free childcare scheme.
  • Rental deposit loan scheme.
  • Season ticket loan.
  • Perks at work discounts.
  • Holiday allowance up to 32 days relating to length of service.
  • Flexible working whenever possible.
  • Employee assistance programme.
  • Free parking at most locations.
  • Independent financial advice.

About Us

The National Trust is a charity that works to protect and preserve the natural beauty and cultural heritage of the UK. We're committed to creating an inclusive culture where everyone feels welcome and valued. We welcome and value difference, and we're proud to be an equal opportunities employer.