Care Services Manager

1 week ago


Pocklington, United Kingdom Home Instead Senior Care Full time
Care Services Manager - Home Instead Senior Care

We are seeking a highly skilled and motivated individual to join our team as a Care Services Manager. As a key member of our management team, you will be responsible for ensuring the highest quality care is delivered to our clients.

Key Responsibilities:

  • Conduct client service reviews and quality assurance calls with existing clients and follow up on outcomes.
  • Create, update, and audit client care plans and needs assessments using our digital care planning system.
  • Maintain accurate client and care professional records on Home Instead software.
  • Support and mentor care professionals with support visits and supervisions to ensure exceptional care delivery.

Becoming part of our 5* family-run business means you will be welcomed into a friendly, positive working environment where dress-down Fridays and sweet treats are a regular thing.

You'll have the opportunity to excel within your role with all the support from the team, we don't call ourselves the 'dream team' for nothing

Estimated salary: £30,000 - £40,000 per annum, depending on experience.

Qualifications:

  • Level 3 NVQ in Health and Social Care or a willingness to work towards the qualification.
  • Experience in the care sector delivering a wide range of personal care services.
  • Passion for delivering the highest quality care to our clients and helping them to live independently and happily in their own homes.
  • Must be confident to use care management technology including providing support and training to care professionals.
  • Be organised and flexible to meet the needs of the business.


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