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IT Systems Engineer
2 months ago
Expo Technologies is seeking an experienced IT Systems Engineer to join our team as a Database Management Specialist. The successful candidate will be responsible for managing our SQL databases that underpin our ERP system.
Key Responsibilities:- Database Management: Develop, optimize, and maintain SQL queries to extract, transform, and load data from relational databases.
- SQL Code Development: Write efficient, SQL code to manage large datasets and ensure data accuracy.
- Data Analysis: Extract and manipulate data to generate meaningful insights and actionable reports for business stakeholders.
- Custom Reporting: Design and build custom reports and dashboards using SQL and other data visualization tools (e.g., Tableau, Power BI).
- Data Audits: Conduct regular data audits to ensure data accuracy, consistency, and integrity across all systems.
- Data Validation: Implement data validation processes and procedures to identify and correct data issues.
- Database Performance: Work with the IT supplier to manage database performance, security, and backup/recovery processes.
- Script Development: Develop and maintain scripts and procedures for data migration and synchronization.
- Documentation: Document SQL queries, data models, and analysis processes to ensure knowledge sharing and consistency.
- Best Practices: Establish and maintain best practices for data management and analysis within the organization.
- Process Improvement: Analyze current ERP systems and processes to identify areas for improvement.
- Testing and Validation: Conduct testing and validation of ERP system changes and enhancements.
- Onsite Support: Support the Customer Experience Manager with all onsite local IT queries.
- Hardware Support: Assist users with hardware IT requirements, and deployment of new hardware, including onboarding and offboarding.
- IT System Management: Coordinate changes on telephony system, Epicor, Access DB, network, printers and other IT systems.
- IT Documentation: Manage IT documentation including assets lists and procedures.
- Onsite Maintenance: Run onsite maintenance including updates.
- Fault Resolution: Respond to and resolve faults arising.
- Essential: Bachelor's degree in Information Technology, Computer Science, or a related field or equivalent work experience.
- SQL Experience: 2 years experience working with SQL databases and strong understanding of relational database concepts.
- Data Visualization: Experience with data visualisation tools (e.g. Power Bi).
- Analytical Skills: Ability to work with databases and convert these into reports, business queries, dashboards for end users in the organisation.
- Communication Skills: Excellent analytical, problem-solving and communication skills.
- Problem-Solving Mindset: Problem solving mindset to day-to-day IT tasks.
- ERP Experience: Experience working with an ERP system such as SAP or Oracle. Epicor would be highly desirable.
- Manufacturing Experience: Experience working in a manufacturing organisation.
- Business Process Mapping: Knowledge of business process mapping.
- End User Focus: Able to work with end users and map their data needs to the data available in Epicor.
- Commercial Awareness: Commercial awareness to keep focused on end user requirements and timeframes.
- Systems Engineering Approach: Systems engineering approach to think about processes for data integrity and maintenance and easy user experience in the future.
