Senior Service Manager

3 weeks ago


Esher, Surrey, United Kingdom Cranstoun Full time

Cranstoun is a charity that empowers people to change and rebuild their lives. We provide a range of services, including those within Wokingham for individuals affected by alcohol and other drugs.

As an Operations and Service Manager, you will be responsible for delivering a high-quality and safe service to those we support. This role involves direct line management of Key workers and admin staff, ensuring the safe and effective day-to-day running of the service.

You will have a deep understanding of substance use, harm reduction, and treatment modalities, as well as experience in managing people. Your ability to support staff and make a positive difference in people's lives is crucial.

Key responsibilities include:

  • Managing a team of Key workers and admin staff
  • Ensuring the safe and effective day-to-day running of the service
  • Supporting the Service Manager to deliver performance outcomes

You will have good Microsoft Office skills and be able to manage your own diary efficiently and proactively. Integrity, enthusiasm, and a passion to make a difference are essential qualities for this role.

Candidates should have a strong understanding of substance use and harm reduction, as well as experience in managing people. If you are passionate about making a positive difference in people's lives, we encourage you to apply.



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