IT Director

About Nexfibre

Nexfibre is a £4.5 billion joint venture between Infravia Capital Partners, Liberty Global and Telefónica. Our mission is to deliver ultra-fast full fibre broadband to up to 7 million homes across the UK.

We operate a wholesale business model, serving broadband ISPs and B2B resellers and customers. Our goal is to provide consumers and businesses with better innovation and choice.

Job Purpose

The IT Director will be responsible for defining the IT strategy and roadmap, ensuring the technology stack is fit for purpose to support the evolving business strategy. This includes overseeing and controlling the IT operations developed by specialists and partners, ensuring the technology is best supporting business activity.

Key Accountabilities

• Define the overall architecture and solutions to be implemented to enable Nexfibre to deliver on its business targets, taking into account the available solutions in the Nexfibre ecosystem.
• Oversee the programme delivery, from planning through to design, development, integration, testing, and handover, ensuring that projects within their area adhere to project planning principles and are successfully delivered.
• Shaping and designing the IT strategy, accountable for supporting in the definition of the architecture, solutions to be used, guidelines and control of developing all aspects of the technology stack.
• Oversee the impact and feasibility assessments for new and future requirements, providing cost-effective technical solutions and ensuring the required quality and timelines.
• Define and develop standards and guidelines, documentation and deployment working practices for the IT Stack, enabling effective and efficient design output and integration with architectural, technical heritage, security, industry, legislative and health and safety requirements.
• Oversee the IT Programme definition and implementation, ensuring the delivery of multiple projects for new or updated applications, and maintaining a view of what's important for the ongoing upkeep and improvement of IT systems.
• Decision Making: Show leadership and make decisions that are both tactical and strategic in nature, considering multidimensional impacts beyond the near-term architecture required for business needs and the associated delivery dates.
• Programme Leadership: Provide leadership for these programmes through formal governance roles, e.g. on steering committees, and build and maintain trusted relationships with stakeholders as required.
• Oversee technology partners compliance, ensuring IT delivery contracts with partners and vendors are in compliance with SLAs and delivered in line with strategic and financial aims.
• Manage IT budget accountability, overseeing the annual IT capital and operating expense budgets and being responsible for the review, audit, and prioritisation of all IT systems and applications.
• Lead a mindset of innovation, identifying ways to enhance the IT architecture and offering solutions that will help Nexfibre improve the offer to its customers, expand its business and improve its control of the service provided.

Knowledge & Experience

• Deep IT expertise in relevant industry, with demonstrable experience and evidence of success in a senior information management role within the telecommunications and/or wholesale business areas.
• Experienced in defining and analysing architectures and solutions in telecommunications IT based on business requirements.
• Comfortable with leading large programmes, familiar with the demands of large-scale IT deployment programmes and able to work at pace to conduct the wide range of activity required to deliver them.
• Capability of assessing the business case of a proposed IT architecture or solution, taking into account the costs, risks, and business benefits enabled.
• Proven experience and skills in the management of vendors, developing risk-based commercial frameworks, managing and monitoring vendors, and vendor relationship management.
• Significant proven commercial skills and experience to be able to develop and challenge costs and benefits in business cases, including resource management, financial management, and budget management.
• Able to take decisions, assess situations to determine the importance, urgency, and risks, and make clear decisions which are timely and in the best interest of the organisation.
• Advanced interpersonal skills, able to relate well to others, dictate responsibilities, offer constructive feedback, influence and persuade, and support and encourage others.
• Demonstrate IT technical expertise and leadership, with the courage to propose the right solutions to the Nexfibre business requirements.
• Excellent problem-solving skills, able to think quickly and adeptly about how to address problems as they come up and learn from the issues so that the same problem does not arise again.

Desirable Skills & Abilities

• Industry leadership, constantly scanning the market to understand technology trends and how these may be incorporated to deliver value for our business.
• Understanding of the latest IT architectures, and specifically the standard telecoms IT architectures, vendor environment, and trends in solutions being used.

Preferred Education / Qualifications

Experience of operating at a senior management level, preferably in a technical role, and with complex programme delivery skills.

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