Program Manager for Global E-Commerce Governance and Experience

2 weeks ago


London, Greater London, United Kingdom TikTok Full time

About TikTok

TikTok is the leading destination for short-form mobile video.

Our global headquarters are in Los Angeles and Singapore, and our offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

About the Team

Global E-Commerce's Governance and Experience (GNE) is a global team responsible for ensuring a safe and trustworthy marketplace for our buyers, sellers, and creators.

The Service and Moderation Team (SMT) is part of the GNE organization.

Our mission is to create the most trustworthy E-commerce platform with a delightful service experience.

The Service Insights (SI) team will be responsible for identifying gaps and opportunities by leveraging VOC and VOB analysis capability, and pushing for problem solving through excellent cross-functional collaboration, product revamping, or strategy enhancement.



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