Senior Business Analyst

1 month ago


London, Greater London, United Kingdom Hitachi Solutions Full time

Job Summary

Hitachi Solutions Europe is a global Digital, Data and Technology consultancy, Microsoft Inner Circle and Cloud Services partner, specialising in end-to-end transformation. We build services that are user centred and accessible, designed by our brilliant agile teams, capable of harnessing the power of the latest technologies.

Our capabilities include Microsoft Dynamics 365, Power Platform and Azure, Application Modernisation, Modern Data Platform, Performance & Analytics, Fraud and Error, Grants, User Centred Design, Accessibility and Agile DevOps.

As a Senior Business Analyst, you will play a key role in understanding business challenges, identifying opportunities for improvement, and proposing effective solutions to enhance efficiency, productivity, and overall business performance.

Key Responsibilities

  • Collaborate with stakeholders to elicit, document, and validate how a business or business area works, considering the people, organisation, processes, information, data and technology and document the business requirements ensuring they are clear, complete and aligned with business objectives.
  • Conduct interviews, workshops and meetings to understand and analyse business processes, needs and pain points.
  • Use various techniques such as surveys, data analysis and process modelling to identify opportunities for process improvement.
  • Lead, analyse, identify, design, prioritise and implement process and business changes to improve business and operations and services.

Requirements

  • 5 plus years of relevant work experience in Business Analyst role.
  • Strong analytical and problem solving skills.
  • Excellent communication and stakeholder management skills.
  • Proficiency in business analysis tools and documentation software.
  • Understanding and experience of working on Government projects following Service Standard.
  • Understanding and experience of project methodologies (Agile, Scrum) and Waterfall.
  • Business Process and re-design experience.
  • Exhibits strong leadership abilities as role model, partner and mentor to project teams and clients.
  • Results-focused with strong business acumen combined with analytical and structured thinking.
  • Consulting skills, including: team facilitation, conflict management, business case development.
  • Ability to work in high pressure, rapidly changing environment whilst dealing with ambiguity and divergent opinions.

About Us

Hitachi Solutions offers competitive compensation packages (incl. bonuses), pension and benefits plans. Work/Life balance is an essential part of our culture, and all our employees are home workers, although you will be expected to come into our or customer's offices regularly. We operate a comprehensive career development programme that includes mentoring and training plans to ensure that you will continue to grow and develop your career at Hitachi.



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