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Parts Advisor

1 month ago

Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

Role: Parts Advisor

At Marshall Motor Group, we are seeking a skilled Parts Advisor to join our team. As a Parts Advisor, you will play a crucial role in supporting our customers and colleagues by providing expert advice on parts and materials.

Key Responsibilities:

  • Receiving and unloading new stock and deliveries
  • Organising and storing incoming parts and materials while recording them on an internal database
  • Responding to internal workshop and external customer queries on a face-to-face basis, phone and email
  • Pick and distribute parts for the technicians within the workshop and working from job sheets alongside the service advisors and sales team within the dealership

About Us:

Marshall Motor Group is one of the UK's largest car dealer groups, representing 24 of the world's most popular and celebrated car, van, truck, and motorbike manufacturers. We are passionate about our people and our customers, and we offer a range of benefits, including 25 days annual leave plus bank holidays, life assurance, and a pension scheme.

What We Offer:

  • Full manufacturer training provided
  • Regular manufacturer-specific training to keep you up to date with the latest technology
  • A supportive and collaborative team environment
  • Opportunities for career development and progression

Requirements:

  • Previous experience as a Parts Advisor ideally from a franchised dealership (brand experience flexible)
  • A team-player who is comfortable operating with set processes and procedures
  • Motivated, dedicated, and organised with a focus on Health & Safety in the workplace
  • Tech-savvy and confident using iPad software