Retail Sales Director
1 month ago
Competitive Salary: £31,300 per annum with an uncapped discretionary bonus scheme from day one.
We are a successful retail and distribution business seeking a highly experienced Retail Sales Director to lead our Fitness Superstore team at our Exeter location.
About the Role:
The successful candidate will have at least 3 years of management and sales experience, with a proven track record of delivering targets and driving sales growth. As a key member of our team, you will be responsible for providing an unsurpassed in-store experience for our customers, selling high-quality fitness equipment face-to-face and over the phone and Live Chat, and achieving sales targets by analysing customer needs and making informed product recommendations.
Key Responsibilities:
- Manage and motivate a team to continuously increase sales and efficiency;
- Deal with staffing issues such as interviewing potential staff and conducting performance reviews;
- Ensure standards for quality, customer service, and health and safety are met;
- Respond to customer issues promptly and efficiently;
- Communicate with customers, the team, Head Office, senior management, employees at other stores, etc. in person, over the phone, and by email.
Benefits:
- Holiday entitlement is 21 days per annum (plus statutory bank holidays);
- Personal use of in-store equipment after hours;
- Great staff discount (following probation);
- Full product training and induction;
- Free car parking.
Requirements:
- At least 3 years of management and sales experience;
- To be able to deliver targets and drive sales growth;
- Effective leadership and the ability to motivate others;
- The ability to plan and prioritise workloads and delegate accordingly;
- Customer focus;
- The ability to multi-task and work under pressure;
- A desire to work as part of a team to generate fresh and innovative ideas;
- Excellent numerical skills;
- Excellent IT skills;
- Great communication skills;
- Teamworking skills;
- Enthusiasm;
- Confidence;
- To be very competitive in nature;
- Positive attitude.
About Us:
We are a leading specialist in the UK's fitness and gym equipment market, with a strong presence across 12 stores, telephone, and website. Our annual turnover exceeds £30m, and we pride ourselves on providing an outstanding customer service experience to every customer.
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