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Fragrance Expert
2 months ago
At Jo Malone London, we're passionate about creating unforgettable experiences for our customers. As a Senior Stylist, you'll play a key role in delivering exceptional service and showcasing our luxurious fragrances and gifting options.
About the Role
We're seeking a highly skilled and motivated individual to join our team as a Senior Stylist. In this role, you'll be responsible for:
- Providing personalized customer service and creating memorable experiences for our clients
- Developing and maintaining a deep understanding of our fragrances and gifting options
- Working collaboratively with the team to achieve sales and customer service targets
- Participating in in-store events and visual merchandising initiatives to drive sales and engagement
What We Offer
As a Senior Stylist at Jo Malone London, you'll enjoy a competitive salary, commission scheme eligibility, and a range of benefits, including:
- Annual Leave & Family Leave
- Product discount/Staff Product Concession monthly credit spend allowance
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistant Programme)
- Benefits platform with exclusive discounts and offers
- Work Life Connections – Employee Assistance Programme
- Extensive Training & development offering
Requirements
To be successful in this role, you'll need:
- Previous retail experience with a proven track record of achieving and/or leading a team to achieve sales and customer service targets
- A passion for delivering exceptional customer service and creating memorable experiences
- An approachable, friendly, and 'can-do' attitude
- Confidence in speaking to customers and understanding their needs
- Flexible availability across days/hours
- Proof of right to live and work in the country
About Us
Jo Malone London is a British fragrance house known for its elegantly simple scents with unexpected ingredients and a unique twist. We're committed to being the most inclusive and diverse beauty company in the world, and we're passionate about creating a workplace that reflects this vision.
