Area Cleaning Operations Manager

4 weeks ago


Clapham, United Kingdom Zing Environments Ltd Full time

Are you an experienced Cleaning Manager seeking a challenging yet rewarding role within the commercial cleaning sector? This is a great opportunity for you to take the next step in your career and become a vital part of our team at Zing Environments Ltd.

We are rapidly expanding and are in search of a dynamic Area Manager to lead our teams to success. In this role, you'll oversee cleaning operations within the M25, ensuring customer satisfaction and exceeding expectations.

With a focus on the Corporate and Education sectors, as well as Managing Agents and Housing Associations, you'll play a pivotal role in managing 100 commercial cleaning staff across 40 sites.

Key Responsibilities:

  • Manage cleaning employees' work performance and ensure that team behaviour reflects Zing values
  • Recruit staff in conjunction with the HR team and in line with the company policy and fair recruitment practices
  • Provide effective and ongoing support and training to staff
  • Motivate the team to deliver excellent service and always presenting a professional image
  • Manage employee wages and submit wages to payroll by tight deadlines to ensure that employees are paid on time
  • Implement changes on contracts
  • Manage customer complaints and retrain staff as required
  • Build and maintain positive and professional relationships with customers
  • Deliver quarterly retention and customer monitoring targets, and maintain minimum 98% GP Margin
  • Manage contract budgets and submit site visit reports within agreed time frames
  • Manage stock levels and purchase equipment, materials, and consumables to ensure a complete service delivery
  • Liaise with the facilities team support to ensure that the initial contract set-up is complete to the satisfaction of the client
  • Ensure compliance with legislation, health, and safety regulations and both company and client specification

Working Hours:

Flexible hours up to 48 per week and a minimum of 85 hours per month on site (travelling time is not included)

At Zing Environments Ltd, we offer a competitive salary and a range of benefits, including loyalty, recommendation, and referral bonuses. If you have managerial experience in the cleaning industry, good IT and Maths skills, fluency in English, and a Full Clear UK Driving licence, we want to hear from you.



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