Data Insights Manager

15 hours ago


London, Greater London, United Kingdom MODE SEARCH Ltd. Full time
Retail Ecommerce Intelligence Specialist

We are looking for a Retail Ecommerce Intelligence Specialist to join our team at MODE SEARCH Ltd.

This role involves working closely with the Client Experience Manager to develop and implement data-driven solutions to enhance the customer experience.

The Role:

  • Analyse large datasets and provide actionable insights to improve customer success
  • Develop and implement data-driven solutions to enhance the customer experience
  • Collaborate with the Client Experience Manager to create a seamless customer journey

About the Role:

  • Use data analysis tools and languages (e.g., SQL, Python, R) to drive business decisions
  • Work closely with the Client Experience Manager to create a seamless customer journey

Requirements:

  • Expert level in Excel including data analysis tools and languages (e.g., SQL, Python, R)
  • Minimum 2 years experience in the fashion or luxury industry
  • Proven experience in data analysis and reporting, with a focus on customer success or customer data
  • Strong analytical thinking and problem-solving skills
  • Excellent communication skills with the ability to translate data insights into actionable recommendations
  • Detail-oriented

Benefits:

  • Salary range: £55,000 - £65,000 per annum
  • A competitive benefits package

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