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Industrial Automation Specialist

2 months ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Schneider Electric Norge AS Full time

At Schneider Electric, we are seeking a highly skilled and motivated Electrical Field Service Engineer to join our team. This role will involve delivering exceptional service to our customers, ensuring the safe and efficient operation of our electrical systems.

Your key responsibilities will include:

  • Operate within Schneider Electric policies and guidelines to ensure a safe and responsible work environment.
  • Take ownership of your customer base to meet or exceed our contractual requirements.
  • Deliver a best-in-class service to our customers.
  • Work closely with customers to identify operational issues and provide solutions.
  • Provide clear and concise service reports that demonstrate the value of Schneider Electric.
  • Identify energy and enhancement projects to provide suggestions and opportunities beneficial for both parties.
  • Advise and assist Operations Managers and Sales with larger opportunities.
  • Participate in the team call-out rota and support other members of the team where possible.

Requirements:

  • Electrical background and/or BMS and/or HVAC industry experience would be beneficial but not necessary.
  • Previous experience in the Field Service environment with a focus on customer care.
  • Motivated individual willing to learn about Schneider Electric's product range.
  • Related work experience and a strong track record in similar roles.
  • Positive attitude and constructive approach.
  • Full driving license required.

At Schneider Electric, Diversity & Inclusion is at the heart of our organization, and we recognize that embracing diversity unlocks innovation and creativity. We want our employees to reflect the diversity of our communities and the customers we serve.

We offer a competitive salary and bonus scheme, 28 days annual leave, public holidays, holiday buy and sell programme, pension scheme, employee share ownership programme, various health and wellbeing support options, gym flex, open talent market, shopping and dining discounts, learning portal, and much more.

Apply now to be considered for this exciting opportunity.

Schneider Electric is leading the digital transformation of energy management and automation, enabling the world to use energy in a safe, efficient, and sustainable manner.