Adoption and Growth Manager

6 days ago


London, Greater London, United Kingdom Cisco Systems Full time
About the Role

This is an exciting opportunity to join our team as a Customer Experience Executive at Cisco Systems.

Key Responsibilities

The successful candidate will be responsible for driving the adoption of our software and services, leading to successful renewals and growth. This includes:

  • Mitigating renewal risks and increasing customer retention rates.
  • Advocating for customers within Cisco to ensure their needs are met and they receive a high-quality customer experience.
  • Managing financials, including services revenue and margin, and making strategic financial decisions.
  • Developing and implementing Technical Adoption Plans and E2E Customer plans in partnership with CSS.

We offer a comprehensive compensation package, including a salary range of $150,000 - $220,000 per year, depending on location and experience.


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