Client Service Lead
4 weeks ago
Job Description
As a Senior Relationship Manager at Engineering UK, you will be responsible for managing large and sophisticated client relationships, building trusted and deep connections with your clients. This role requires a high level of expertise in financial services operational functions, as well as strong communication and problem-solving skills.
Responsibilities
- Manage client relationships through every stage of the life cycle, from assessing pre-win complexity, through to onboarding client mandates and completing ongoing service requirements
- Lead on client RFP pitches and new business opportunities, driving and completing client pitches and proposals
- Build proactive operational service plans for clients, aligned with client expectations and strategic delivery initiatives
- Apply thought leadership to both projects and management of client relationships, occasionally leading on projects representing the client and team
About the Role
- This is a challenging and rewarding role that requires a high level of expertise in financial services operational functions
- The ideal candidate will have prior experience working in client-facing teams and a strong understanding of key operational activities required to support multi-asset solutions for large clients
- They will also be able to operate effectively under pressure and working to tight deadlines, with excellent communication skills and a team-approach attitude
Benefits
We offer a competitive salary package, including an estimated salary of £80,000 - £120,000 per annum, depending on experience and qualifications. We also offer a range of employee benefits, including Flexible Time Off (FTO), retirement investment tools, and comprehensive resources to support your physical health and emotional well-being.
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