Customer Service Advisor
1 month ago
We are seeking a highly motivated and customer-focused individual to join our busy call centre as a Customer Service Advisor, supporting the TFC campaign in the UK.
As a valued member of our team, you will be responsible for providing excellent customer service to families across the country, helping them navigate the Tax-Free Childcare scheme. This is a fantastic opportunity to make a real difference in people's lives while developing your skills and expertise in customer service.
The role offers a competitive salary of £11.44 per hour, rising to £12.30 per hour after 12 weeks, as well as a range of benefits including pension contribution, personal accident insurance, and eye care vouchers.
In this role, you will work Monday to Friday, 8am to 6pm, with a 37.5-hour week. You will be part of a dynamic and supportive team that is passionate about delivering exceptional customer service.
To succeed in this role, you should have:
- A positive attitude and a can-do spirit
- Flexibility and the ability to adapt to new situations
- Excellent communication skills, both written and verbal
- The ability to work independently and as part of a team
- A passion for providing excellent customer service
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