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Customer Service Representative
2 months ago
Job Title: Customer Service Adviser
Company: Jenson Fisher Consulting Ltd
Job Type: Full-time
Location: Remote (Flexible)
About Us: Jenson Fisher Consulting Ltd is a leading consulting firm that provides expert advice to businesses in the automotive industry.
Job Summary: We are seeking a highly skilled Customer Service Adviser to join our team. As a Customer Service Adviser, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues that may arise.
Key Responsibilities:
- Customer Service: Provide excellent customer service to our clients, responding to their inquiries and resolving any issues that may arise.
- Communication: Communicate effectively with clients, colleagues, and management to ensure seamless service delivery.
- Problem-Solving: Identify and resolve customer complaints in a timely and professional manner.
- Teamwork: Collaborate with the sales team to ensure that customer needs are met and exceeded.
- Adaptability: Be flexible and adaptable in a fast-paced environment, responding to changing customer needs and priorities.
Requirements:
- Motor Trade Experience: Must have experience in the motor trade industry.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to communicate effectively with clients and colleagues.
- Problem-Solving Skills: Strong problem-solving skills, with the ability to identify and resolve customer complaints in a timely and professional manner.
- Teamwork: Ability to work effectively as part of a team, collaborating with colleagues to ensure seamless service delivery.
What We Offer:
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Growth: Opportunities for career growth and professional development.
- Flexible Working Hours: Flexible working hours to accommodate your needs.
