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Food and Beverage Team Member

1 month ago

Surrey, United Kingdom Surya Hotels Full time

This is an exciting opportunity to kick-start your hospitality career with Surya Hotels, working as part of the Food & Beverage Team at Thatchers Hotel. Collaborate with colleagues and the hotel's management team to deliver exceptional guest experiences at our newly refurbished site.

In a new era of hospitality, make your mark and drive it forward, embracing our 'Ownership with Personality' values.

Thatchers Hotel is a charming Tudor-style property set in the heart of the Surrey countryside. With 87 guest rooms, free onsite parking, and complimentary Wi-Fi, it's an ideal place to do business. Our six meeting rooms are equipped with high-tech facilities and ample parking.

To succeed in our food & beverage team, you'll need:

A positive attitude towards all customers and team members.

A thirst for knowledge about food and drink, including spirits, wines, cocktails, and the 'perfect serve'.

A willingness to learn about different food styles and service, including menus and how to explain each dish to customers.

Great communication skills to interact with customers in a lively, fast-paced environment.

We offer:

  • Access to an Employee Assistance Programme for support 24/7.
  • WageStream for flexible wage access.
  • Discounted meals and stays across our UK hotels.
  • A development programme to become a 'Hospitality Superstar'.
  • Increasing annual leave.
  • Potential live-in accommodation.
  • Bike to work scheme.
  • Flexible working hours.
  • Inclusion in the tronc scheme (tips).

In return, we ask for:

  • Providing great service to guests, including taking orders, serving food and drinks, and handling payments.
  • Meeting site standards of service and working within the team to deliver a great guest experience.
  • Developing a good understanding of serving coffees, alcohol, and wine in a bar and restaurant environment.
  • Opening and closing shifts, including weekends and bank holidays on a pro-rata basis.
  • A willingness to continue development with in-house and external training sessions.

As a company within the Flying Trade Group's family of businesses, we own and run 13 hotels and bars throughout East Anglia and Surrey. We're a diverse and dynamic group, and we'd love you to join us.

Stay. Explore. Discover.