Coffee Shop Team Lead
1 month ago
Costa Coffee Team Lead Role
As a Team Lead at Costa Coffee, you will be responsible for leading a team of baristas to deliver exceptional customer experiences. You will be accountable for ensuring the store runs smoothly, and that all team members are trained and supported to provide excellent service.
Key Responsibilities
- Leading a team of baristas to deliver outstanding customer experiences
- Maintaining high standards of customer service and store appearance
- Training and developing team members to enhance their skills and knowledge
- Managing store operations, including stock maintenance and health and safety
- Driving sales and revenue growth through effective team management
Requirements
- Previous experience in a team leadership role, preferably in a fast-paced environment
- Excellent communication and interpersonal skills
- Ability to motivate and inspire a team to achieve high standards
- Flexibility and adaptability in a dynamic work environment
- Passion for coffee and customer service
About Costa Coffee
At Costa Coffee, we are passionate about delivering exceptional customer experiences and creating a warm and welcoming atmosphere in our stores. We believe in empowering our team members to take ownership of their work and to strive for excellence in everything they do.
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