Field Service Technician

4 weeks ago

Southampton, Southampton, United Kingdom Mane Contract Services Full time

The role of Field Service Technician at Mane Contract Services involves supporting on-site customer equipment failure inspection, diagnosis, maintenance, repairs, and warranty work. As a key member of our team, you will be responsible for diagnosing, maintaining, and repairing military vehicles and equipment, both on-site and in the field, in compliance with company technical service and statutory regulations.

Key Responsibilities:
  • Support on-site customer equipment failure inspection, diagnosis, maintenance, repairs, and warranty work
  • Diagnose, maintain, and repair military vehicles and equipment, on-site and in the field
  • Comply with company technical service and statutory regulations
  • Deploy independently at customer sites, with responsibility for order processing and contractual documentation
  • Deploy worldwide, with potential for international travel
  • Comply with and monitor statutory regulations, particularly those involving safety at work and environmental protection
  • Manage facilities independently, collaborating with technical teams
  • Deliver training tasks, both internally and externally with customer communities
  • Ensure customer care and satisfaction
  • Execute fault-finding, defect diagnosis, planned, and unplanned maintenance and repair work at all relevant stages
  • Generate work breakdown structures, cost estimates, and performance specifications
  • Train and instruct new employees

Requirements:

  • C&G Heavy Vehicle Repair level 3 (or equivalent)
  • Military vehicle technical/maintenance experience (desirable)
  • Driving license Class C (HGV2) minimum (desirable)
  • Experience in vehicle inspection, maintenance, and repair, ideally in the field of military equipment, heavy commercial vehicles, construction machinery, agricultural machinery, or specialist vehicle manufacture
  • Skill and experience in the operation of automotive diagnostic equipment, diagnostic fault finding, and troubleshooting
  • Knowledge of English language, written and spoken
  • Basic knowledge of German language (desirable)
  • Good PC skills, particularly with common MS Office applications
  • Recent exposure to electronic fleet management systems (desirable)

Benefits:

  • Flexible working hour arrangements
  • Additional subsidised company pension scheme
  • Promotion of further qualifications, such as technician training, courses of studies
  • Regular company health management events, such as skin cancer screening, health awareness days, back training courses, etc.
  • Children's daycare subsidy
  • Service anniversary bonus
  • Bike leasing
  • Company celebrations, such as Christmas, jubilee, and retirement parties

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