Mortgage Administrator

3 weeks ago


Rotherham, Rotherham, United Kingdom Stellar Select Full time
About the Role

In this position, you will support the Bridging Specialist in packaging 1st and 2nd charge bridging products, providing exceptional customer service to brokers and intermediaries while ensuring compliance throughout the process.

Key responsibilities include:

  • Seamlessly packaging cases from sale to completion.
  • Achieving business targets while effectively managing your pipeline.
  • Supporting the Bridging Specialist with administrative tasks, ensuring compliance with guidelines.
  • Delivering timely and compliant service that meets departmental standards.
  • Providing outstanding customer service through an efficient client management system.
  • Building strong networking relationships within the Group of Companies.
  • Maintaining high service standards in line with company guidelines.
  • Updating case notes for smooth processing and client communication.
  • Ensuring efficiency and speed to enhance customer service.
  • Regularly reviewing applications to uphold service quality.
  • Committing to continuous improvement through training and skill development.
  • Navigating various operating systems effectively to optimize performance.

Requirements:

  • Relevant experience in a similar role with a lender, broker, or mortgage/loan packager.
  • Strong teamwork and collaboration skills.
  • Proactive initiative and problem-solving abilities.
  • Excellent planning and information-gathering skills, with the ability to identify and present suitable solutions and products to clients.

At Stellar Select, we pride ourselves on delivering exceptional services to our candidates and clients. Our commitment to excellence is reflected in our industry expertise, expert consultants, and comprehensive support.

Join us in shaping the future of financial services and take the first step towards a rewarding career.



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